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How do I open the foaming washing up spray? It can be a little stiff on the first twist. Please find the little arrow line on the side (where the trigger cap meets the bottle) and go against the arrow direction to open it. You will feel a little resi
Yes, our products are safe for use around pets when the instructions are followed. We recommend wiping down any surfaces before allowing any pets access.
The Neat multi-surface cleaner is suitable for surfaces, but not for unsealed stone, wood or marble surfaces. It is always best to test the product in a discreet spot before wider use.
Yes, all of the Neat cleaning products are safe for use with a septic tank.
Yes! All Neat packaging, including our Neat refill concentrate bottles, can be recycled. Your neat long-life refillable bottles can also be recycled, although we hope you will use them for a very long time.
We designed our products so you can use one concentrated refill to fill one refill bottle. Just fill with the stated water amount and pour the whole bottle of concentrate into the refill bottle. Oh and don’t forget to recycle the packaging.
It is not essential to use filtered water. Tap water is fine. However if you are in a hard water area or for best results we recommend using filtered water to reduce any limescale build-up in the trigger spray head over time. Just make sure the filte
You do not need to use hot water with Neat cleaning products. Cold or warm water will do fine.
We highly recommend using our Neat refill bottles. Our products have been formulated and tested for our bottles and pump/triggers. We cannot guarantee the products will work effectively in other bottles.