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Shipping & Returns

Do you offer free delivery?

Yes, we offer free delivery on orders of £24 or more. All our orders will be delivered via Royal Mail. You can choose between the following delivery options:. Royal Mail 48hr Tracked Delivery (2-5 working days) - £1.99 (or free on orders of £24 or mo

Delivery method & costs

Delivery method & costsWe offer free delivery on orders of £24 or more. All our orders will be delivered via Royal Mail.You can choose between the following delivery options:. If you have any further questions please reach out to our customer care te

Can I return my neat order?

We are happy to accept any unopened items returned within 28 days of delivery. Unfortunately, we can not offer free returns at this time. To get the return process started, please return any unopened items to the address below -. neat.27 Kilbirnie Pl

Where do you ship?

We currently only ship to the UK, however, we do have stockists who ship worldwide. Contact us here to find out more.

How are shipping address changes handled for an order?

If you need to change the shipping address after placing an order, please contact us with the new address details within 15 minutes of placing the order. Once you provide the information, we will update the shipping address for your pending order if